Transcription: Number three, conflict encourages secrecy and clogs communication. If conflict is ignored or mishandled, people become cautious, even paranoid. They hoard information. What little communication does seep through is suspect, often twisted by the conflict. Number four, conflict can devastate morale. Unresolved conflict probably causes more unhappiness and dissatisfaction than any other condition in the workplace. Have you ever noticed how rumors fly when our companies are in the midst of conflict? People begin to react to those rumors and eventually they begin to lose interest in doing their job ...
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